Sales people are vital in any business. Without sales an entire business would collapse. A sales person that is talented and enthusiastic will be ineffective if they lack the skills to turn their talents into transactions.
Some facts about effective sales people
- Able to build good business relationships
- Possess positive self-image
- Have good product and industry knowledge
- Continually develop their skills
Our course equips you with skills that will help you sell any product or service in virtually any industry sector.
This course is an interactive workshop designed to equip participants with strategies and skills required to achieve repeated success. It is aimed at individuals considering a career in sales as well as sales professionals desiring to update their skills. The workshop focuses on the multidimensional aspect of selling and will provide a thorough grounding on the essential skills of selling & the importance of effective communications
The Sales Cycle
- Communication skills including:
- Selling Skills – Power of Enthusiasm
- Networking & Prospecting
- Customer Pyramid of Wants, Needs & Expectations
- Customer Care Vs Customer Service
- Objection Handling
- Closing the Sale.
- Features & Benefits of a product
- Price Setting
- Planning and writing effective sales letters, proposals and cover letters
- Telemarketing – Telephone Sales
- Identify distractions when listening
- Sales Negotiation Tactics
- Getting commitment from your customers – Sales Promotions
- How to address customers’ complaints and respond to them
- Customer loyalty – Customer Incentive Programs
Identify & implementing new techniques & skills
- Self awareness and creating personal development plan
- Examining your skills and threats
- Planning your sales presentation and delivery
- Time Management
- Evaluating Sales Performance
- Continuous improvement.
- Identify distractions when listening and how this can affect the required outcome if you are not totally focused
- Re-examine negotiation practices and common misconceptions regarding successful selling
- Principles of Sales Study Pack Review & Presentations
- Combined Sales Assignment/Tests.
- Career talks (A Career Plan Model)
Training Cost: N36,000
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