Sales people are vital in any business. Without sales an entire business would collapse.  A sales person that is talented and enthusiastic will be ineffective if they lack the skills to turn their talents into transactions.

Some facts about effective sales people

• Able to build good business relationships
• Possess positive self-image
• Have good product and industry knowledge
•  Continually develop their skills

Our course equips you with skills that will help you sell any product or service in virtually any industry sector.

Course Description:

This course is an interactive workshop designed to equip participants with strategies and skills required to achieve repeated success. It is aimed at individuals considering a career in sales as well as sales professionals desiring to update their skills. The workshop focuses on the multidimensional aspect of selling and will provide a thorough grounding on the essential skills of selling & the importance of effective communications

DAY ONE

The Sales Cycle

• Communication skills including:
• Selling Skills – Power of Enthusiasm
• Networking & Prospecting
• Customer Pyramid of Wants, Needs & Expectations
• Customer Care Vs Customer Service
• Objection Handling
• Closing the Sale.

DAY TWO

Product Knowledge

• Features & Benefits of a product
• Price Setting
• Planning and writing effective sales letters, proposals and cover letters
• Telemarketing – Telephone Sales
• Identify distractions when listening
• Sales Negotiation Tactics
• Getting commitment from your customers – Sales Promotions
• How to address customers’ complaints and respond to them
• Customer loyalty – Customer Incentive Programs

DAY THREE

Identify & implementing new techniques & skills

• Self awareness and creating personal development plan
• Examining your skills and threats
• Planning your sales presentation and delivery
• Time Management
• Evaluating Sales Performance
• Continuous improvement.

DAY FOUR

• Identify distractions when listening and how this can affect the required outcome if you are not totally focused
• Re-examine negotiation practices and common misconceptions regarding successful selling
• Principles of Sales Study Pack Review & Presentations
• Combined Sales Assignment/Tests.
• Career talks (A Career Plan Model)

Training Cost: N36,000

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